Using Ping to Troubleshoot Network Problem. Custom Search. Sometimes if your network connection is down and you can use this ping tool to troubleshoot network problem and then fix it. It’s pretty simple and usually used to troubleshoot network problem. Here is typical home wired network design, let's explore how to use this ping tool to troubleshoot network problem and find the root cause. Sometimes network down is due to disconnected network cable or loose cable connection. If you notice no light on your network card after connecting with network cable, make sure the network cable is working and router that connected by this computer is up and active. If you see the light, then proceed to step 2. Type in cmd on Run window and click OK. This is network card loopback address. If you receive Reply from 1. If you receive Request timed out, it means network card doesn’t work properly. Unplug and re- seat the network card, connect with network cable then ping loopback address again. If still fails, check the network card driver status in Windows 7, Vista or XP to troubleshoot network card and make sure the card works well. If still fails, most probably the network card cannot be used anymore. Try again by using other network cards. However if you just cannot install network card driver correctly on this computer but it works on other computer, then maybe there is problem on Microsoft Windows OS or its TCP/IP function. If you are not sure about computer IP, use ipconfig to find out. If you fail to ping this IP or no IP is configured on computer, check network configuration such as IP address (assigned manually or automatically?), subnet mask, gateway on network card to make sure it's configured correctly. If you receive Request timed out, make sure router is up and configured properly with correct IP, subnet mask, DHCP and other network settings. If you need more idea, here is an example of configuring DSL modem in bridge mode, you can have a look if you like. If you still fail to ping the router IP or other computers, then you can take a look on this wired home network setup tutorial in order to get more helps. Reboot your DSL, cable or wireless modem and router and try internet access after that. If this works, then I think the problem is on wired router configuration. If this fails too, contact your ISP for getting more helps to troubleshoot this network problem. This might due to some problems at your ISP side sometimes or the modem is broken. ![]() So what to do next? Just use nslookup to try resolving the domain name, if there is problem then you can try to use the free DNS servers (2. By default, ping waits 4,000 milliseconds (4 seconds) for each response to be returned before displaying the "Request Timed Out" message. If the remote system being. Google chrome can't display the webpage because your computer isn't. How to run a ping test. This article will show you how to run a ping test on Windows or Mac OSX. A ping test uses your internet connection to send out some packets of data to a specific address. These packets are then sent back to your computer. The test records the amount the time it took for the packets to reach the address, and whether or not any packets were lost in the process. Common addresses to ping. Address to ping. What is it? Why ping it? iinet. Net’s web address. To check that DNS is working on your computer. One of ii. Net’s DNS servers. To check that TCP/IP settings are working on your computer. A loopback test to your own computer. To check that there’s no issue with your computer’s network adapter or connection settings. Ping test in Windows 1. Click the Search icon (magnifying glass) in the bottom left- hand corner and type . Type “ping” and then hit the Space bar on your keyboard. Type in the address you’d like to ping and then hit the Enter key on your keyboard. Wait for the ping results. Ping test in Windows 8. Move the mouse to the right- hand corner of the screen to make the vertical menu bar (charm bar) appear. Click Search. Type “cmd” in the search bar and hit the Enter key on your keyboard. Click cmd found in the search results for Programs. A black box with a flashing cursor will open; this is the Command Prompt. Type “ping” and then hit the Space bar on your keyboard. Type in the address you’d like to ping and then hit the Enter key on your keyboard. Wait for the ping results. Ping test in Windows 7 and Vista. Open the Start menu by clicking the orb in the bottom left- hand corner of the screen. In a nutshell, my Windows 7 Ultimate PC intermittently drops its Internet connection. Background: My PC is wired to my ADSL modem/router which is directly. How can I determine the correct MTU size? The Maximum Transmission Unit (MTU) feature of your Linksys router is an advanced configuration that allows you to. If your computer’s running on Microsoft Windows, you need to take these steps—right away. Here’s why: in case you haven’t heard, hackers exploited a. Computer operating systems provide ping utilities run from the command shell or via apps. Follow these instructions to ping computers and Web sites. Using Ping to Troubleshoot Network Problem. Sometimes if your network connection is down and you can use this ping tool to troubleshoot network problem and then fix it. Type “cmd” in the search bar at the bottom of the menu. Click cmd found in the search results for Programs. A black box with a flashing cursor will open; this is the Command Prompt. Type “ping” and then hit the Space bar on your keyboard. Type in the address you’d like to ping and then hit the Enter key on your keyboard. Wait for the ping results. Ping test in Windows XPClick the Start button in the bottom left- hand corner of the screen. Click the Run option in the right- hand column. Type “cmd” in the text box and then hit the Enter key on your keyboard. A black box with a flashing cursor will open; this is the Command Prompt. Type “ping” and then hit the Space bar on your keyboard. Type in the address you’d like to ping and then hit the Enter key on your keyboard. Wait for the ping results. Ping test in Mac OS XOn the home screen, open the Spotlight search tool and type “network utility” in the search bar. Double click the Network Utility app to open it. You can also find this app at /System/Library/Core. Services/Applications. Select the Ping tab and then type the address you’d like to ping in the text box. Click Ping and wait for the ping results. Understanding ping test results. Ping test results look similar in both Windows and Mac OS. Successful ping tests. First you’ll see the replies for each packet sent in the ping test. A Windows ping test will typically send 4 packets; a Mac OS ping test may send more. You’ll then see the statistics returns from the ping test. These results can be useful in advanced troubleshooting for latency issues, but the fact that the ping test returned results means that your computer is able to connect to that address. Failed ping tests. If a ping test fails, you see error warnings similar to one of the following instead of the ping test results shown above: Request timed out. Destination host unreachable. Transmit failed, error code #If a ping test fails, you may need to troubleshoot your internet connection. With certain browsing issues, you may be able to ping a DNS server, but not a web address. If this is the case, you should try manually setting your DNS server. Copy- pasting results. In some cases you may need to copy- paste your results to save them as a Word document, . Here's some advice on how to do that. Command Prompt for Microsoft Windows. Right- click in the black window and select Mark. A highlighter cursor will show up on the text. Use the up/down arrow keys on your keyboard, move the cursor to the beginning of the text you wish to select. Hold down the Shift key and use the down/right arrow keys on your keyboard to highlight the entire block of text you wish to copy, then simply press the Enter key. Please note that the usual CTRL+C shortcut will not successfully copy the text; you must use the Enter key while the text is highlighted. The text is now copied. Open Word, Notepad or any other text editor or email program and use CTRL+V to paste the copied text. Network Utility for Mac OSXSimply click and drag the cursor to select the text you'd like to copy. Either right- click on the highlighted text and select Copy, or use the COMMAND+C shortcut on your keyboard to copy your text. The text is now copied. Open Text. Edit or any other text editor or email program and use COMMAND+V to paste the copied text.
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